Post by rakhirani on Mar 6, 2024 4:37:44 GMT
If your estore has a high conversion rate it is worth automating the process of sending postsale messages. This way you save time that you can spend on other activities. At the same time make sure that the email is displayed correctly on both computers and smartphones. It is also a good practice to automatically send emails or text messages about the progress of parcel delivery by introducing a parcel tracking system. . Reward customers Aftersales service is about caring for the buyers wellbeing. Your customer will feel honored when he or she receives a bonus after purchasing products or services.
It may be a discount on subsequent purchases Brazil Mobile Number List a free ebook or online access to an application or a closed group on social media. This way you will establish a longterm relationship thanks to which you will be able to get to know your customers better and tailor your offer to them even more precisely. After each purchase ask the customer to leave a review. This way you risk nothing and can gain a lot. You can learn how to encourage customers to share their postpurchase impressions in the linked article.
Make returns easy It sometimes happens that customers choose stationary shopping because they want to see the product before making a purchase decision. s need can be satisfied for example with the possibility of free returns. If the customer knows that he can cancel the purchase and send it back for free he will be more likely to take advantage of the offer. Even if he changes his mind he will know that your store is trustworthy and worth recommending.
It may be a discount on subsequent purchases Brazil Mobile Number List a free ebook or online access to an application or a closed group on social media. This way you will establish a longterm relationship thanks to which you will be able to get to know your customers better and tailor your offer to them even more precisely. After each purchase ask the customer to leave a review. This way you risk nothing and can gain a lot. You can learn how to encourage customers to share their postpurchase impressions in the linked article.
Make returns easy It sometimes happens that customers choose stationary shopping because they want to see the product before making a purchase decision. s need can be satisfied for example with the possibility of free returns. If the customer knows that he can cancel the purchase and send it back for free he will be more likely to take advantage of the offer. Even if he changes his mind he will know that your store is trustworthy and worth recommending.
